
Customer-Centric vs. Customer-Driven: How to Grow Your Business| Ideas by Mike™ EP59
In this episode of the Ideas by Mike™ podcast, the listed main-points features a deep dive into a pivotal business question: Is your organization truly customer-driven, or just customer-centric? While these terms are often used interchangeably, host Mike Milligan, CFP® and guest Dr. James Killian, PH.D; breaks down why the distinction is the difference between …
